Infosys Walk-in Drive 2022 for Freshers Graduates.

Infosys Walk-in Drive 2022 – Infosys scheduled to hire Service desk and Customer Service for BE/ B.Tech/ Any Degree graduates at Bangalore, Chennai. The detailed eligibility criteria and venue details are given below.

Infosys BPM Walk-in Drive 2022 Details:

Job Role Service desk and Customer Service
Qualification BE/B.Tech/Any Degree
Experience 0 -1 Years
Salary Best in Industry
Job Location Bangalore & Pune
Venue Location Bangalore, Indore
Venue Date 14-29 October 2022

Job Location: Bangalore or Pune.

JD1 CUSTOMER SERVICE.

Detailed Eligibility:

Title :: Service desk and Customer Service

  • Graduation with 15 years full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.
  • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
  • Communication scale – CEFR :: B1, C1, C2
  • Open to work in 24*7 and work from office environment
  • Analytical problem solvers who will understand issues and to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
  • Being proactive and showing the utmost respect for customer’s time
  • Good time management, ensuring all contacts with customers add value
  • Work from Office is mandatory and no option of hybrid, work from home – talent should be based out of Bangalore or Pune

JD2 : Service Desk

Job Description::

  • Graduation with 15 years full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.
  • Excellent communication skills – CEFR :: B1, C1, C2.
  • Minimum 1 year work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams, BIOS
  • Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity.
  • Knowledge on Service Requests and Incidents and should be able to communicate the difference between Service Requests and Incidents.
  • Knowledge of Incident Management lifecycle.
  • Aware of current role SLA and Metrics handled.
  • Talents should be based out of Bangalore or Pune.
  • Work from Office is mandatory, No option of hybrid and WFH.

JD3: Service Desk – IDAM

  • Graduation with 15 years full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.
  • Excellent communication skills – CEFR :: B1, C1, C2.
  • Minimum 2 years work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams, BIOS
  • Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity.
  • Experience on identity and access management
  • Knowledge on Service Requests and Incidents and should be able to communicate the difference between Service Requests and Incidents.
  • Knowledge of Incident Management lifecycle.
  • Aware of current role SLA and Metrics handled.
  • Talents should be based out of Bangalore or Pune.
  • Work from Office is mandatory, No option of hybrid and WFH.
  • 24*7 Shifts are mandatory.
  • Pointers to note:
  • Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
  • Original Government ID card is must for Security Clearance.

How to Apply for Infosys Walk-in Drive 2022?

All interested and eligible candidates can register their profile online and attend this walk-in drive at the following venue on given dates.

To Register: Click here

Referral ID : PROGEN-HRODirect-121907

Venue Details:

Bengaluru:

Interview details
Interview Time: 10 AM till 12.30 PM

Interview Venue:

JP Nagar Venue: 4th (Tuesday), 7th (Friday), 11th (Monday), 13th (Thursday), 21st & 28th (Friday)
Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,
Sarakki, 1st Phase JP Nagar, Bengaluru, Karnataka – 560078
Landmark: Near Sindoor Convention Hall

Ecity- Focus Tower Venue: 6th (Thursday), 10th (Monday), 12th (Wednesday), 17th (Monday), 20th (Thursday), 24th (Monday)
Infosys BPM Ltd, Focus Tower Plot No.25 and 23,
Konappana Agrahara Village,
Electronics City, Bengaluru, Karnataka 560100

More Details: Click here

Indore:

Date: 14,20,29 October 2022. Time: 10 AM till 12.30 PM

Interview Venue:
Infosys Ltd – Indore Venue::
Scheme No. 151 & 169 B
Village Bada Bangarda and Tigariya Badshah
Super Corridor Tehsil Hatod, Indore,
Madhya Pradesh – 453 112

More Details: Click here

Things to remember while entering the campus

  • Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the security team
  • would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have traveled between states despite being dual vaccinated
  • Please wear masks, & follow Covid protocols
  • Documents to Carry:
    · Carry 2 copies of print out your updated resume;
    · Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
    · All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)

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